Effective date: [Effective Date] Last updated: [Last Updated Date]
This Shipping & Delivery Policy explains how FastCheckKit delivers your orders. By placing an order, you agree to the terms below.
Note: This is a template. Update the timeframes, fees, and coverage areas to match your actual courier arrangements, and have it reviewed by a qualified legal professional.
1. Delivery Area
We currently deliver within the United Arab Emirates (UAE) only, covering all seven emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah. We do not currently offer international shipping.
2. Delivery Fee
- A flat delivery fee may apply to your order and, if so, will be clearly shown at checkout before you confirm your order.
- The current delivery fee is [AED amount / Free]. We reserve the right to change delivery fees at any time; the fee shown at checkout is the one that applies to your order.
3. Payment — Cash on Delivery
All orders are paid via Cash on Delivery (COD). Please have the exact order total in cash ready for the courier at the time of delivery. We do not accept card payments at this time.
4. Order Processing Time
- Orders are typically processed within [X] business day(s) after they are placed.
- Orders placed on weekends or public holidays are processed on the next business day.
5. Delivery Timeframes
- Estimated delivery time is [X–Y] business day(s) from dispatch, depending on your location.
- These timeframes are estimates and not guaranteed. Delivery may take longer due to factors outside our control, such as weather, courier delays, or incorrect address details.
6. Discreet Packaging
We understand our products are personal and sensitive. All orders are shipped in plain, discreet packaging with no external indication of the contents to protect your privacy.
7. Delivery Attempts and Failed Deliveries
- Our courier will attempt delivery to the address you provide. Please ensure your address and phone number are accurate and that someone is available to receive and pay for the order.
- If a delivery attempt fails (e.g. no answer, no cash available, or incorrect address), the courier may reattempt delivery or return the order to us. Repeated failed deliveries may result in cancellation of the order.
8. Tracking and Support
Once your order is dispatched, we will keep you updated on its status by email. For any delivery questions, contact us at [Support Email] or [Phone] with your order number.
9. Incorrect or Incomplete Address
We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information provided at checkout. Please review your details carefully before placing your order.
10. Contact Us
FastCheckKit Email: [Support Email] Phone: [Phone] Address: [Business Address]